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Euro Car Center - Andover and Wilmington Auto Repair

(978) 447-1590
Mon - Fri: 8:00 AM - 5:30 PM
5

Let me start off by saying, Don and his team are amazing. I brought my recently purchased used car in as the check engine light was on and multiple cylinders were misfiring. Don's team ran diagnostics on the vehicle and found that there were many more problems than I had initially expected, but I'm extremely glad I went here. Not only did Don personally show me the work that needed to be done, but he went above and beyond by explaining every detail in terms that I could understand and took my personal situation into account. In addition, I was offered a loaner car at no extra charge, and the work was done FAST. Although it was much more expensive than I had originally anticipated, it was work that had to be completed to keep the car running in its best condition. Let me tell you, there were many many repairs that had to be done; Don explained absolutely everything and pointed out why it was important. He did not try to get me to buy things I didn't need and was extremely honest and caring throughout the entire process. His team does amazing work and makes sure that you are leaving as a happy customer. Another repair came up last minute and wasn't quoted in my original estimate, but Don made sure that we could get it fixed and did so at a great price. I like that they use only the best parts and fluids for your car, they are extremely knowledgable about the cars they work on, and most importantly they treated me like family. I cannot recommend Euro Car Center enough, the whole team is amazing and while prices can tend to get expensive (depending on what type/how much work your car may need) I would trust him and his team over the Volkswagen dealership any day! If you haven't already, definitely go here. It was totally worth the 45 minute drive for me and I will be bringing the car back for routine maintenance as I fully trust Don and his team. To Don, I cannot express my gratitude when it comes to the care and understanding you had, both with myself and my vehicle. I am so appreciative that I found your shop and I will be a lifetime customer! Thanks, Chance

Hello Chance, thank you very much for your review and kind words. As we say, we always strive to get it Right! in what we do, and I am glad you had felt we hit the mark on your car. Thanks, means a lot.

- Euro Car Center LLC.
5

Very responsive and understanding! I was in a major dilemma and had very few options along with my 5 month old baby and our car was losing control. This man and his workers really pulled together to help me and my daughter get back to VT safely!

5

The shop looks unassuming on the outside. Don't let that fool you. The shop is filled with expertise and professionalism. Don was honestly interested in fixing my car. He took the time to listen to me and to the unusual sound my car was making. It's apparent he has a wealth of knowledge. Don's staff put in a new clutch and went through the car, replacing some secondary fasteners that were missing or worn out. As someone who intends to keep my car for a long time, I know this is the place I'll be taking my car from now on. I think the work is better than the dealership.

5

The shop looks unassuming on the outside. Don't let that fool you. The shop is filled with expertise and professionalism. I see that after 110 reviews on Google the rating is 5.0 stars. There's good reason. My Jetta might not be the supercar it thinks it is, but it was treated as such at ECC. Don's staff put in a new clutch, changed the fluids, and went through the car, replacing some secondary fasteners that were missing or worn out. I'll be taking my car here from now on. I think the work is better than the dealership.

5

nice work and good suggestion for car care

5

5

I’ve been bringing my Volkswagens and Audis to Don for 7 years and now trust Euro Car Center to maintain my daughter’s Audi TT. Don is not only extremely knowledgeable but has the ability to explain problems and their solutions clearly to those of us who aren’t mechanics. Vastly better than the dealership.

5

Don and Euro Car were great, Don insisted on fixing a difficult problem that the dealer had passed on.

5

Excellence is normal.

5

Don and his team were fantastic from the moment I called. They were friendly, prompt and professional. Don was completely honest and upfront about his parts pricing and labor costs and even gave printouts of those costs to take back to my dealership service group if I wanted. He took the time and pointed out things (while my car was on the lift so that I could actually see and learn) that were not broken that my dealership wanted to charge me to replace. I greatly appreciated his time and his honesty. I highly recommend Euro Car Center, Don and his entire staff.

Hello Cheryl, thank you for the review. I am glad we could help you when you were in our area. Let me know if the dealer where you live have any questions about what we reported.

- Euro Car Center LLC.
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