Now that I am working from home, I needed to find a local place to bring my Audi. I had a list of things to be checked out and services needed, including my coolant light coming on. They could not get me in for a full appt that week, but took the time to have me come down that day to at least check the coolant to make sure the car was OK to drive. When I had my full appt the following week, they were incredibly thorough especially on my tire issue- they road-tested multiple times, found the cause, and suggested the best way to fix the issue (when I had my car at the Audi dealer previously and complained about the tire issue they just did an alignment which just made the noise different, with no real explanations). This team made me feel less 'crazy' in my complaints and I felt like I wasn't just being rushed through as quick as possible in a line like dealers. Will definitely go back.